Troubleshooting

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Feature Suggestions
Development of DevResults is driven by the feedback and suggestions from our clients. Our best features are inspired by you, so we love hearing your ideas about how we could improve the site. If you would like to submit a suggestion for a new or im...
Resetting an Activity Reporting Period
Let's say, hypothetically, that you've collected data for an activity reporting period, but you realize that this data was either entered into the wrong activity, or the wrong reporting period, or wasn't properly cleaned. You'd like ...
How do I Change the Data Submission Window?
Problems to solve: The reporting period submission window is closed, but I want to enable activities to enter/edit data. Solve this problem for all activities with unsubmitted data.  Solve this problem for some activities with unsubmit...
Submitting Help Tickets
DevResults supports users via a Helpdesk, a shared platform that is staffed by one engineer and one data team member at all times. You can read more about our Helpdesk on our blog. On this page:  How to submit help tickets How to write...
Why Can't My Partners See ___?
Your copy of DevResults is not designed to be a program management tool for your partners -- it's a program management tool for you. You have the ability to share some of your site with partners (like indicator definitions and activity overviews...