Misc. for Admins

Articles

Dropbox Integration: Enable it for your site
DevResults provides unlimited document storage, but we also offer integration with Dropbox. Currently, this integration is available for: Documents (Global Documents): Site-wide documents accessed through the global navigation at the top of every ...
Dropbox Integration: Linking Individual Activity & Indicator Documents tabs to Dropbox folders
Once the Dropbox integration is configured for your site, you can link the Documents tabs for individual activities and indicators to subfolders in your Dropbox account. Go to the Documents tab for the activity or indicator.  If you'...
Manage Narrative Questions
To edit your program's narrative questions (not for partners), go to the Administration dropdown menu and select " Narrative Questions ". Note: If you cannot complete this action, then you do not have permission to edit your program&...
Feature Requests
Development of DevResults is driven by the requests and needs of our clients. Our best features are inspired by you, so we love hearing your ideas about how we could improve the site. If you would like to submit a suggestion for a new or improved f...
Why is there Nowhere to Enter Data on the Results Page?
The Problem:  You are trying to enter or edit data on an indicator's Targets & Data tab -- but under the "Results" section, there are no rows in which to enter data: First, if this indicator is reported on by one or m...
Can I Report Data at a Different Geographic Level than What's Assigned?
Situation:  Say your activity's indicator is defined with a district reporting level. This means that you must enter indicator results per district for one or more districts. Those districts must be assigned to the activity .  Qu...
Resetting an Activity Reporting Period
Let's say, hypothetically, that you've collected data for an activity reporting period, but you realize that this data was either entered into the wrong activity, or the wrong reporting period, or wasn't properly cleaned. You'd like ...
How do I Change the Data Submission Period?
The problem:  You are trying to enter or edit data for an indicator but the reporting period's submission window is closed: Site owners can adjust the Submission Period Dates for a reporting period to allow contributors and partners ...
Submitting Help Tickets
There are two ways to submit DevResults help tickets: Send an email to help@devresults.com . Submit a help ticket directly through your DevResults site. (To do this, click on Help > Contact Help Desk from any page.)  When yo...
Clear DevResults Cookies
When DevResults makes software upgrades or rebuilds your site, you should not need to clear your cookies or site data. However, sometimes there's a traffic jam in the interwebs that gives you an error like this: If DevResults or your supervi...
Why Can't My Partners See ___?
Your copy of DevResults is not designed to be a program management tool for your partners -- it's a program management tool for you. You have the ability to share some of your site with partners (like indicator definitions and activity overviews...